Snap! Store Refund & Cancellation Policy

Refund & Cancellation Policy

Thank you for your purchase. In the unlikely event that your item is unsatisfactory please see below our Refund & Cancellation Policy. 

REFUNDS & EXCHANGES

All items are custom-made to order, and for that reason, items that have been decorated with a logo, name, or number are not eligible for a refund or exchange. 

DEFECTIVE OR INCORRECT PRODUCT

In the instance that you receive your order, and it is incorrect or in any way defective, please contact [e-mail] with pictures of your products within 30 days of delivery so that we can make it right. 

ORDER CANCELLATIONS

As soon as your order is placed, we begin the process of making your items. Due to this process, we are unable to cancel any orders. If a duplicate order was accidentally placed, please contact us at [e-mail] as soon as possible, however we cannot guarantee any exceptions will be made.

If you wish to contact us by phone please reach out to: 276-531-9260.