Refund & Cancellation Policy
Thank you for your purchase. In the unlikely event that your item is unsatisfactory please see below our Refund & Cancellation Policy.
REFUNDS & EXCHANGES
All items are custom-made to order, and for that reason, items that have been decorated with a logo, name, or number are not eligible for a refund or exchange.
DEFECTIVE OR INCORRECT PRODUCT
In the instance that you receive your order, and it is incorrect or in any way defective, please contact email@example.com with pictures of your products within 30 days of delivery so that we can make it right.
As soon as your order is placed, we begin the process of making your items. Due to this process, we are unable to cancel any orders. If a duplicate order was accidentally placed, please contact us at firstname.lastname@example.org as soon as possible, however we cannot guarantee any exceptions will be made.
If you wish to contact us by phone please reach out to: 276-531-9260.
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