I'm missing items from my Snap! Store order, what do I do?

If you are missing an item from your Snap! Store order, please contact us at [e-mail] with your order number, and the item that was not received and we will make it right! 

Please note that if your order contains several items it is possible that it will arrive in two separate shipments. In order for us to offer customers the widest range of products we do utilize a third party fulfillment center for specific products. If you have received only a portion of your order and it is past ten business days from the original order date please contact [e-mail]

If you wish to contact us by phone please reach out to: 276-531-9260.